速查速用商务英语口语 接听电话 Answering Phone Calls (第1/5页)

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工作中我们经常需要与对方在电话中进行沟通，因此掌握必备的电话交流方式会帮助我们顺畅地与对方沟通，从而提高工作效率。

Lisa: Hello, thank you for calling IBM. This is Lisa speaking. How may I help you?

John: Hello, Lisa. My name is John. May I speak to David, please?

Lisa: Sorry. He is in a meeting now. Would you like to leave a message? I’ll ask him to return your call as soon as possible.

John: That would be OK. Or could you please tell me his extension number? I’ll call him again when he is available.

Lisa: With pleasure. His extension number is 222-357.

John: 222-357, right?

Lisa: Yes. You may call him at 3 p.m. as the meeting will be at an end then.

John: Thank you very much.

丽萨：您好，欢迎致电 IBM 公司。我是丽萨，请问有什么需要帮助的吗？

约翰：你好，丽萨。我叫约翰。我可以和大卫通话吗？

丽萨：抱歉，他现在正在开会。您需要留言吗？我会转告他尽快给您回电话。

约翰：可以。或者你可否告诉我他的分机号码？我一会儿再打给他。

丽萨：当然可以。他的分机号码是 222-357。

约翰：222-357，对吧？